📝 Release Notes

v1.0.1

🗓️ March 2026

🗓️ March 2026

We're excited to launch Customer Satisfaction (CSAT) — automated CSAT surveys and response analytics directly inside YouTrack.

Automatic Survey Delivery — Surveys are triggered automatically when issues are resolved
Dual Feedback Channels — External email surveys and in-app panel voting
Interactive Dashboards — Three configurable report modes:
- Overall: Happiness gauge, KPI cards, trend chart, score distribution
- Assignee: Per-agent leaderboard with detail panels
- Feedback List: Paginated table of individual responses
Advanced Dashboard Filters — Filter by date range, status, projects, scores, assignees, reporters, comments, and expired surveys
Per-Project Configuration — Enable CSAT per project with:
- Survey frequency (once per issue or every resolve)
- Survey expiration customization (Pro+)
- Custom email templates (Starter+)
- Custom field mapping for rating and comment (Pro+)
Responses Usage Monitoring — Real-time usage card with limit tracking and status indicators
Usage Alert Settings — Configurable email alerts at 80% usage threshold
Issue Panel Widget — Per-issue feedback view with:
- Completed state (rating + comment)
- Pending state (waiting for reporter / vote form)
- Expired and limit-reached states
Subscription Management — Four plans (Free, Starter, Pro, Enterprise) with 14-day trial on paid plans
Offline Licensing — Custom Enterprise plans support air-gapped environments
What's New Panel — In-app release announcements