📝 Release Notes
Version 1.2.0 (February 2026)
🔐 Enterprise Offline Licensing & Reliability Fixes
✨ What's New
Offline Licensing for Enterprise
Organizations with restricted internet access can now activate Custom Ticket Views offline. This feature is available for Enterprise annual subscriptions.
- Air-gapped Support: No persistent internet connection required for license validation
- Manual Activation: Easily activate your instance using signed license tokens
- Enhanced Security: Ideal for high-security environments and private clouds
Custom Field Fetching Fix
We've resolved an issue where some custom fields were not correctly discovered or displayed in the column selector.
- Comprehensive Discovery: Improved reliability of fetching all instance fields
- Pagination Support: Fixed limitations in YouTrack API when retrieving large numbers of fields
Version 1.1.0 (January 2026)
🎨 Enhanced Customization - Your View, Your Way!
We're excited to bring you powerful new customization features that put you in control of your ticket viewing experience.
✨ What's New
Column Drag-and-Drop Reordering
Organize your ticket view exactly how you want it! You can now reorder columns by simply dragging and dropping column headers.
- Intuitive Drag Handles: Each column header has a drag handle icon for easy reordering
- Visual Feedback: Clear visual indicators show where columns will drop
- Works with All Columns: Reorder any visible column, including dynamically added ones
See the Reporter Guide - Column Reordering for step-by-step instructions.
Save Your View Settings
Never reconfigure your view again! Your personalized settings now persist across sessions.
- One-Click Save: Save your current view with a single button click
- Comprehensive Persistence: Saves column order, visibility, sorting, search query, and page size
- Smart Change Detection: Save button only enables when you've made changes
- Automatic Restoration: Your saved view loads automatically when you return
See the Reporter Guide - Saving Your View for details.
Version 1.0.0 (December 2025)
🎉 Initial Release - Welcome to Custom Ticket Views!
We're excited to introduce Custom Ticket Views, a YouTrack Helpdesk application that gives your users a dedicated, customizable view of their tickets.
✨ What's New
For Administrators
- Field Configuration: Enable/disable any YouTrack field as a column with optional custom display names
- Access Control: Granular control over who can access the custom view (everyone, include/exclude modes, user types)
- Subscription Management: Integrated licensing with 30-day free trial
- Release Announcements: Stay informed about new features and updates
For Users
- Dedicated Ticket View: Clear, accessible view of all your tickets in one place
- Powerful Search: Full-text search to quickly find what you need
- Flexible Sorting: Single and multi-column sorting with visual indicators (Shift+Click for multi-column)
- Column Customization: Show/hide columns to focus on what matters to you
- Smart Pagination: Choose from 10, 25, 50, or 100 rows per page
- Personalized Dates: Dates automatically formatted according to your YouTrack profile preferences
🎯 Key Highlights
- All Field Types Supported: Works with every YouTrack field type (String, Date, Enum, User, State, and more)
- Modern Interface: Clean, responsive design built with JetBrains Ring UI
- Auto-Save Configuration: Changes save automatically—no manual save button needed
- 30-Day Free Trial: Full feature access, no credit card required
📋 Requirements
- YouTrack Helpdesk: Required (this app only works with Helpdesk projects)
- Minimum Version: YouTrack 2025.3.110568 or later
- Internet Connection: Required for subscription validation
🔮 Coming Soon
We're already working on exciting new features:
- Saved Presets: Save and switch between custom column configurations
- Advanced Filtering: Filter by State, Priority, Type, and custom fields
- CSV Export: Export your filtered results
Help us prioritize what to build next by sharing your feedback!
Questions or Feedback? Contact support@appfero.com or submit a ticket