📝 Release Notes ​
Version 1.0.0 (December 2025) ​
🎉 Initial Release - Welcome to Custom Ticket Views!
We're excited to introduce Custom Ticket Views, a YouTrack Helpdesk application that gives your users a dedicated, customizable view of their tickets.
✨ What's New ​
For Administrators ​
- Field Configuration: Enable/disable any YouTrack field as a column with optional custom display names
- Access Control: Granular control over who can access the custom view (everyone, include/exclude modes, user types)
- Subscription Management: Integrated licensing with 30-day free trial
- Release Announcements: Stay informed about new features and updates
For Users ​
- Dedicated Ticket View: Clear, accessible view of all your tickets in one place
- Powerful Search: Full-text search to quickly find what you need
- Flexible Sorting: Single and multi-column sorting with visual indicators (Shift+Click for multi-column)
- Column Customization: Show/hide columns to focus on what matters to you
- Smart Pagination: Choose from 10, 25, 50, or 100 rows per page
- Personalized Dates: Dates automatically formatted according to your YouTrack profile preferences
🎯 Key Highlights ​
- All Field Types Supported: Works with every YouTrack field type (String, Date, Enum, User, State, and more)
- Modern Interface: Clean, responsive design built with JetBrains Ring UI
- Auto-Save Configuration: Changes save automatically—no manual save button needed
- 30-Day Free Trial: Full feature access, no credit card required
📋 Requirements ​
- YouTrack Helpdesk: Required (this app only works with Helpdesk projects)
- Minimum Version: YouTrack 2025.3.110568 or later
- Internet Connection: Required for subscription validation
🔮 Coming Soon ​
We're already working on exciting new features:
- Saved Presets: Save and switch between custom column configurations
- Advanced Filtering: Filter by State, Priority, Type, and custom fields
- CSV Export: Export your filtered results
Help us prioritize what to build next by sharing your feedback!
Questions or Feedback? Contact support@appfero.com or submit a ticket